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a}
Identified the different processes needed for
quality management system
b} Determined the sequence of these processes
through process mapping
c} Determined the criteria & methods needed to
ensure that both the operations & control of these
processes are effective
d} Ensured the availability of resources &
information necessary to support the operation &
monitoring of these processes
e} Monitoring, measuring & analyzing these processes
f} Implement action necessary to achieve planned
results & continual improvement of these processes.
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